FinGuard
A top-20 commercial bank managing $180B in assets with operations across corporate lending, trade finance, and wealth management serving 2.4 million business clients.
The Challenge
FinGuard's commercial lending division processes 14,000 loan applications per month, each requiring analysis of 30-80 pages of financial documents: tax returns, bank statements, financial projections, and collateral appraisals. Loan officers spent 60% of their time on document review rather than client advisory. Average time-to-decision was 18 business days, causing high-value borrowers to defect to faster-moving competitors.
The Solution
Mixpeek extracts structured data from every document type in the loan package using modality-aware feature extractors that understand tables, charts, handwritten annotations, and narrative text. A custom retriever pipeline cross-references extracted financials against internal risk models and regulatory requirements, surfacing discrepancies and risk factors automatically. Loan officers receive a pre-populated risk summary instead of a stack of PDFs.
Implementation
The pilot covered the mid-market lending segment (loans $5M-$50M) to minimize regulatory risk during validation. Documents are uploaded through FinGuard's existing loan origination system into a Mixpeek bucket, triggering a collection pipeline that runs extraction, validation, and risk scoring. After a 16-week pilot with 2,200 applications, the system demonstrated 97% extraction accuracy and was approved for bank-wide deployment.
Results
Time-to-Decision
Loan Officer Doc Review Time
Data Extraction Accuracy
Application Throughput
Borrower Defection Rate
"Our loan officers used to be document processors who occasionally advised clients. Now they are advisors who occasionally glance at a pre-analyzed summary. That is a fundamental shift in how we serve our borrowers."
James Whitfield
EVP of Commercial Lending, FinGuard
Mixpeek Components Used
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