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    Finance
    Enterprise

    FinGuard

    A top-20 commercial bank managing $180B in assets with operations across corporate lending, trade finance, and wealth management serving 2.4 million business clients.

    Time-to-Decision:-72%

    The Challenge

    FinGuard's commercial lending division processes 14,000 loan applications per month, each requiring analysis of 30-80 pages of financial documents: tax returns, bank statements, financial projections, and collateral appraisals. Loan officers spent 60% of their time on document review rather than client advisory. Average time-to-decision was 18 business days, causing high-value borrowers to defect to faster-moving competitors.

    The Solution

    Mixpeek extracts structured data from every document type in the loan package using modality-aware feature extractors that understand tables, charts, handwritten annotations, and narrative text. A custom retriever pipeline cross-references extracted financials against internal risk models and regulatory requirements, surfacing discrepancies and risk factors automatically. Loan officers receive a pre-populated risk summary instead of a stack of PDFs.

    Implementation

    The pilot covered the mid-market lending segment (loans $5M-$50M) to minimize regulatory risk during validation. Documents are uploaded through FinGuard's existing loan origination system into a Mixpeek bucket, triggering a collection pipeline that runs extraction, validation, and risk scoring. After a 16-week pilot with 2,200 applications, the system demonstrated 97% extraction accuracy and was approved for bank-wide deployment.

    Results

    Time-to-Decision

    18 business days5 business days
    -72%

    Loan Officer Doc Review Time

    60% of workday15% of workday
    -75%

    Data Extraction Accuracy

    82% (manual)97% (automated)
    +18%

    Application Throughput

    14,000/month22,000/month
    +57%

    Borrower Defection Rate

    12%4%
    -67%
    "Our loan officers used to be document processors who occasionally advised clients. Now they are advisors who occasionally glance at a pre-analyzed summary. That is a fundamental shift in how we serve our borrowers."

    James Whitfield

    EVP of Commercial Lending, FinGuard

    Mixpeek Components Used

    Feature Extractors
    Collections
    Retrievers
    Taxonomies
    Batch Processing
    Namespaces
    document intelligence
    commercial lending
    financial analysis
    risk assessment
    banking

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